Shipping & Returns - My Fabric Villa

At a Glance

US shipping: Free on orders of $100 or more; $6.99 on orders under $100.
Shipping time: Most orders ship within 1 to 2 business days and arrive in 3 to 5 business days.
Local pickup: Free at our Richmond, TX store. Choose it at checkout.
Returns: Within 15 days of delivery on unused fabric in its original condition.
Final sale: Sale, clearance and remnant items can't be returned.

Shipping Policy

Domestic Shipping: United States

Order Total Shipping Charge
$1.00 – $99.99 $6.99
$100.00 and above Free Shipping

Orders ship via USPS Standard Mail and typically arrive in 3 to 5 business days. Delivery to Alaska, Hawaii and other non-contiguous areas may take longer.

Free Local Pickup

Customers near Richmond, Texas, can choose free local pickup at checkout and collect their order at our store at 18120 West Bellfort Street, Suite K, Monday through Friday, 9:30 AM to 1:30 PM.

International Shipping

International customers: we offer combined shipping discounts. Email info@myfabricvilla.com to get the best shipping rate for your order.

Canada

Order Total Shipping Charge
$1.00 – $29.99 $23.99
$30.00 – $119.99 $33.99
$120.00 – $179.99 $53.99
$180.00 – $399.99 $63.99
$400.00 and above Contact us for a quote

Worldwide

Order Total Shipping Charge
$1.00 – $17.99 $23.99
$18.00 – $26.99 $37.99
$27.00 – $89.99 $53.99
$90.00 – $189.99 $73.99
$190.00 – $399.99 $93.99
$400.00 and above Contact us for a quote

International orders ship via USPS International Mail and typically arrive in 1 to 3 weeks. Delivery may take longer during peak periods.

If your order needs more postage than these rates cover, we'll contact you before it ships.

Customs and Duties

Customs fees, duties and taxes are the customer's responsibility. We can't control delays or charges set by customs offices in other countries. All prices are in US dollars, and we aren't responsible for exchange rate differences.

Sales Tax

Texas orders: 8.25% sales tax is added at checkout.


Returns Policy

We want you to love what you ordered. If you're not completely satisfied, we're here to help.

Return Window

Returns are accepted within 15 days of delivery. Fabric must be unused, meaning not cut, washed or altered after delivery, and returned in its original packaging.

How to Start a Return

Email info@myfabricvilla.com with your order number and the reason for your return. We'll reply within 1 to 2 business days with return instructions.

Return Shipping

Customers pay return shipping costs, and original shipping charges are non-refundable. We recommend a trackable shipping method, since we can't be responsible for returns lost in transit.

Refunds and Exchanges

Once we receive and inspect your return, we'll process your refund or exchange within 7 business days. Refunds go to your original payment method. If you'd prefer an exchange, mention it in your return email and we'll do our best to accommodate you.

Non-Returnable Items

The following items are final sale and can't be returned: sale and clearance items, remnants, patterns and books, and any fabric that has been cut, washed or altered after delivery.

Damaged or Defective Items

If your order arrives damaged or defective, we'll give you a full refund, including shipping charges. Email info@myfabricvilla.com within 15 days of delivery with your order number and photos of the damage, and we'll take care of it once we've reviewed it.

Questions?

Email info@myfabricvilla.com or call (281) 853-9786.